Objective
A comprehensive track and trace solution allowing your business to achieve total visibility of the supply chain. Measure actual performance against planned activities to achieve continuous improvement. Manage exceptions to improve customer care. Produce management reports and automatically distribute to both internal and external customers.

Functionality
Driver logon, Driver tasking/manifest, Unattended deliveries, Attended Signature capture, Unattended Collections, Customer Returns, POD/POC electronic Signature, Exception Reporting, Customer Management, Order Management Delivery Management, Product Management and Promise Management.

Execution
Download plan/manifest to HHT, Record events (arrive,depart,signature,damages etc.) Barcode Scanning, Date/Time stamp, Near real time communications, Upload event data, Plan v Actual comparison.

Advantage
Visibility of POD/POC data, Visibility of Assets, E Signature, Manage exceptions, Customer Promise Management, Monitor Service levels, Management Information Seamless integration of data with corporate systems, modular design.

Benefit
Improved fleet utilisation, Reduced error and stock loss, Proof of collection – proof of delivery, Reduction in asset costs (vehicles, totes, rollcages etc.), Full Traceability of delivery status, Manage customer expectation – deliver to promise, Reduced debtor days, Provide better customer service

Service
Managed or Integrated, Hardware sourced as agreed, Host managed or integrated Software and hardware support, Upgrades included Communications sourced as agreed.